Resume

Professional Summary

Vision-driven change agent with career-long record of client service, marketing, and communication success for leading organizations.

Proven talent for aligning operational strategy and objectives with established business development and project management paradigms to achieve maximum operational impacts with minimum resource expenditures. Growth-focused thought leader with expertise spanning sales, entrepreneurship, startup expertise, technology solutions, and market analysis. Exceptionally dedicated professional with keen interpersonal, communication, and organizational skills.

Core Competencies

Team Collaboration

Strategic Planning

Multi-lingual

Transcription /Translation

Customer Relations

Organizational Skills

Administrative Activities

Records Management

Diversity & Inclusion  

Professional Experience

Startup – Founder, Designer, and Director

Founded and manage charity-based t-shirt organization.

Full Time – Authentication and legalization Agent

Ensure that documents receive appropriate authorities’ signatures, approvals, and authorizations by visiting foreign embassies in person.

Converse professionally with clients from all over the world and cater to their specific needs.

Part-time – Director of operations

Manage a team of transcription and translation specialists from all over the world

Deliver various transcription and translation services to various North American and European clients. (Formerly DRSTranscriptions)

Seasonal – Referee, Mentor, and supervisor

Ensure all game practices are fair and safe for children and adolescents.

Tasked with making fast decisions under pressure and communicating arbitrations effectively.

Guide new officials on and off the ice to improve skills.

Startup – Cofounder and Developer

Planned and grew a hockey referee community, educational channel, and apparel company.

First Responder and dispatcher

Fielded and responded to accident emergency calls.

Evaluated cases and provided first aid assistance when required.

Upheld professional relationships when dealing with people in distress.

International Intern

Served as part of internationally deployed team of highly trained students.

Oversaw a documentary on the farming practices of independent farmers in Nepal.

Created marketing tools and ensured linguistic integrity of the cooperative’s reports, publications, and communications.

Junior Analyst

Conducted research and analysis on different factors affecting correctional services worldwide; crafted reports that provided informed management decisions to strategic planning team.

Partnered with coworkers to resolve various technical problems.

Tour Guide

Coordinated bi and tri-lingual tours of Ottawa and Gatineau.

Marketed tours to potential clients and associates.

Education and Credentials

University of Ottawa, Ottawa, ON

Minor in Arabic language and culture

NACCFL, Kathmandu, Nepal

Bourguiba Institute of Living Language, Tunis, Tunisia

Kenyatta University, Nairobi, Kenya

Volunteering

Offered first aid services and de-escalation techniques to maintain control of harmful situations.

Volunteered in exchange for board through 23 countries.

Contributed writing and photographic skills to Palestinian human rights organization.

Recorded experiences through blogging, highlighting learning experiences and cultural points of interest.

Acquired skills and experience in photography, teaching languages, website development,  gardening, construction, and food service.

Repaired bicycles and taught clients how to fix their bicycles independently.

Participated in a building project with a team of volunteers.

Assisted teachers with students with difficulties, and created teaching material in Canada.

Served as an assistant in an organic garden and a rum factory in Cuba.

Additional Information

Languages

Technical Proficiencies

Windows, Mac OS, Servers, Routers, LAN, wireless LAN, Microsoft Office Suite, Final Cut Pro X, GIMP, WordPress, Web Hosting, Web Design, just to name a few.

Interests

Ultimate Frisbee, Web Design, Entrepreneurship, Volleyball, Online Ecommerce, Inner City Health, First Aid, Self Improvement, and much more!

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